Jewelry Care

Each piece of Paola Pacheco jewelry is handcrafted, therefore, it is delicate. Please handle each piece with extra care to ensure it lasts a lifetime. We suggest removing jewelry while swimming, bathing, exercising, or working with chemicals or harsh abrasives. When not wearing your jewelry, it should be kept in a safe and secure place, and stored in the jewelry box provided at the time of purchase.

Care for White Diamonds

Diamonds can be cleaned safely with lint-free cloths, soap and water, jewelry cleaning solutions and ultrasonic cleaners. Harsher cleaning methods are not recommended for home use.

Care for Black Diamonds

Black diamonds are natural diamonds that have been treated to give them their black color. Due to this treatment, they are sensitive to heat, chlorine and other household chemicals. Do not subject them to high temperatures or ultrasonic cleaners.

Care for Pearls

Pearls are organic gemstones that can be rather fragile. It is best to follow the old adage “pearls should be the last thing you put on and the first thing you take off”. They are highly sensitive to chemicals and moisture, so we suggest avoiding contact with lotions, perfumes, cosmetics and hair products. Be sure to wipe pearls with a soft cloth after every use. Removing any chemicals, dirt or perspiration will help reserve their luster. Store your pearls separately from other jewelry to avoid surface scratches. Do not store pearls in a plastic bag as some plastics emit a chemical over time that may cause deterioration.

Care for Semi-Precious Stones

Keep gemstones away from high heat, chemicals, oils, perfumes, and household cleaners. Clean your gemstones using warm, sudsy water and dry them immediately with a soft cloth. Avoid using commercial jewelry cleansers, steam, or ultrasonic cleaners.

Charm Necklaces

It is normal for charm necklaces to experience slight wear as the various charms come into contact with one another. Paola Pacheco is not responsible for the natural scratches that will form on your jewelry. Please note that customizable jewelry cannot be re-stamped and letters cannot be added.

Care for Black Rhodium Plating

Rhodium plating is not permanent and may wear off in time, and varies depending on frequency of use. For example, a pendant may retain its original plating for many years but a wedding ring, which is used daily, may require re-plating after a year or so. To care for your rhodium plated jewelry, we recommend using a jewelry cloth only on the areas that are not covered by black rhodium plating. Do not use liquid jewelry dips or cleaners, as these chemicals may cause the plating to wear off faster.

Paola Pacheco is not responsible for the maintenance of your jewelry.